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2 Ways to Tell It's Time for a Career Change
At your workday鈥檚 end, there are 2 ways to tell it鈥檚 time for a career change: You are unhappy at work, and it has nothing to do with where you work or those you work for or with.
January 3, 2020Professional Development
How to Leverage Social Media for Better Career Opportunities
Here鈥檚 the deal: If you want to advance your career, you need to be on social media.
December 27, 2019Professional Development
A Game-Changing Tip for Dealing with Difficult Customers
Somewhere between 鈥渂uyer beware鈥� and 鈥渢he customer is never wrong鈥� is the sweet spot of customer service where you concede that the people you serve are never wrong but gently allow that they are not always right.
December 13, 2019Leadership and Management, Professional Development
Benefits of Becoming a Paralegal
If you鈥檙e contemplating a career change or you鈥檙e seeking a promotion within the legal field, now is a good time to weigh the many personal and professional benefits of becoming a paralegal.
December 11, 2019Paralegal
5 Proven Employee Motivation Strategies
A motivated employee is more engaged, and an engaged employee is more productive. Gallup calculations on the U.S. workplace indicate 34 percent of workers are engaged (a survey high), 13 percent are 鈥渁ctively disengaged鈥� (a new low 鈥� in a good way), and that engagement is a key driver of positive business outcomes.
December 4, 2019Human Resources, Leadership and Management
2019 Retrospective: Learning to Be Grateful
With Thanksgiving approaching, I鈥檇 like to share how grateful I am for the 2019 journey of USF Corporate Training and Professional Education. If you鈥檝e previously read this blog, you know I sometimes draw from the well of sports for inspiration. (Spoiler alert: I鈥檓 about to do it again!)
November 27, 2019Director's Corner
Evaluating (and Diminishing) Risks in HR
All organizations, no matter how different they seem, have one thing in common: risk. And if you鈥檙e a human resources professional, risk management is part of your job.
November 26, 2019Human Resources
6 Tips for Delegating Effectively in Project Management
If letting go feels like giving in, think through these 6 essential tips for delegating effectively in project management and you鈥檒l be on your way to helping your team take the reins and get more projects across the finish line.
November 15, 2019Project Management
5 Reasons Strong Legal Writing Is Important for Paralegals
Almost all legal work depends upon the written word, so paralegals must know how to draft flawless and persuasive submissions to the court, emails to clients, internal memorandums, wills, resolutions, contracts, and other legal filings.
November 7, 2019Paralegal
How to Improve Your Work Productivity
A day of picking pundits鈥� brains for ways to make your workdays/hours/minutes count led to the realization that capacity, efficiency, and organization are at the heart of the top tips on how to improve your work productivity.
November 4, 2019Process Improvement
Creating a Culture of Excellence (Part 2)
Last month I began an installment of the Essentials of Modern Leadership series by speaking about the importance of culture in the workplace. I鈥檒l now elaborate further with three concluding strategies that, as I鈥檝e found from experience, play key roles in creating a culture of excellence.
October 31, 2019Director's Corner, Leadership and Management
Core Principles of Business Process Improvement
The core principles of business process improvement (BPI) are not numbered, etched in stone, and universally accepted as the top 20 or 10 or five BPI commandments. There are, though, countless lists of rules or guidelines deemed most important. Using a sampling of those lists and a Venn diagram concept, we found six core principles of business process improvement.
October 22, 2019Process Improvement