Privacy Policy

2. Information We Collect

We only collect information necessary to arrange your transport, tour itineraries, hotel stays, and custom holiday requirements:

• Contact Details: Name, phone / WhatsApp mobile number, email address, and pickup/drop location.
• Travel Preferences: Travel dates, passenger count, preferred vehicle type (Sedan, SUV, Tempo Traveller, Bus), and destination preferences.
• Booking & Payment Records: Transaction reference IDs, advance deposit receipts, and billing records (we do not store raw credit/debit card numbers on our servers).
• Technical Data: Anonymized device information, browser type, IP address, and cookie identifiers for analytics and website performance improvement.

3. How We Use Your Information

We use your personal data strictly for legitimate business and travel fulfillment purposes:

• To generate transparent quotes, tariff estimates, and custom travel itineraries.
• To dispatch cabs, allocate verified commercial drivers, and send trip status updates via SMS, Call, or WhatsApp.
• To coordinate hotel, resort, and domestic flight / train reservations on your behalf.
• To respond to customer support inquiries and provide 24/7 on-trip roadside assistance.
• To comply with regulatory transport and state tourist permit requirements across Rajasthan and all-India tourist routes.

4. Data Protection & Confidentiality

We do not sell, rent, or trade your personal data to any third-party marketing companies.

Your information is shared only with direct operational partners strictly on a need-to-know basis (such as the allocated cab driver who needs your pickup location and phone number, or the partner hotel for room check-in). All digital transmissions through our website are secured via industry-standard SSL (HTTPS) encryption.

5. Cookies & Tracking Technologies

Our website uses minimal functional cookies to ensure smooth page navigation, responsive device rendering, and anonymous performance analytics (e.g., Google Analytics). You can adjust your browser settings to decline cookies at any time, though some interactive features may experience minor limitations.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or ask us to delete your inquiry records from our system. To exercise any of these rights, contact us using the details below.